Mercure Jakarta Simatupang | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Jl R A Kartini No 18, Lebak Bulus, Jakarta, Indonesia, 12440

“The location was perfect, making it easy to access nearby attractions.”view full review

Mercure Jakarta Simatupang offers 214 rooms with high-speed Wi-Fi and a rooftop bar providing panoramic views of Jakarta. This 4-star hotel features various dining options and has easy access to several shopping centers.

Rooms & Amenities

Rooms at Mercure Jakarta Simatupang feature air conditioning, minibars, and LED televisions, along with an option for 24-hour room service. Certain units include a seating area for added comfort after a long day.

Dining Options

Dining is available at Graffiti Restaurant, which specializes in international cuisine with both buffet and à la carte options. The rooftop Karumba Bar offers extensive rum cocktails and a vibrant atmosphere with live DJ performances.

Leisure & Business Facilities

The hotel provides an outdoor pool, a fitness center, and four meeting rooms to accommodate events. Mercure Jakarta Simatupang also offers special features designed for business travelers, including a 24-hour business center.

Location & Transportation

Nearby attractions include Ragunan Zoo, Taman Mini Indonesia Indah, and various shopping malls such as Pondok Indah Mall and Cilandak Townsquare. Transportation options include access to the Cipete Raya subway station and nearby bus stops.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

250 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Superior Twin Room

Max:

2 persons

250 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

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Privilege Double Room

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 7.1 mi

Airports

Halim Perdanakusuma (HLP) 12.7 mi

Soekarno Hatta (CGK) 20.3 mi

Train

Jatinegara Train Station 8.2 mi

Underground

Lebak Bulus Grab2300 ft

Fatmawati4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I had dinner at Tucano's, the hotel's restaurant, and it was a lovely experience. The food was genuinely good, especially the Brazilian BBQ, although some meats were slightly salty. What truly stood out was the really good service from the staff, particularly Bu Dewi and Pak Andreas, who made us feel welcome and helped us navigate the unique dining setup.” view full review

Excellent Meeting Facilities

“I booked a last-minute meeting at the Mercure and was kinda surprised by the service. The meeting room on the 19th floor had a nice atmosphere, with the added benefit of a picturesque view during breaks. The staff were attentive and quick to respond to our needs, making the experience smooth and enjoyable.” view full review

Cozy and Well-Appointed Rooms

“I was really impressed with my room at Mercure Jakarta Simatupang. It was cozy, well-lit, and included a good internet connection, making it easy to catch up on work. The amenities provided were thoughtful and made my stay comfortable and convenient, one of the best experiences I've had in a hotel.” view full review

Variety at Breakfast

“The breakfast buffet offered an excellent range of options, including traditional Indonesian drinks like jamu, refreshing. There was plenty to satisfy my appetite each morning, and the overall dining area was clean and well-maintained. It was a great way to start my day during my stay!” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Kids club

Spa & Leisure

Outdoor swimming pool
Live entertainment
Leisure/ TV room
Spa & wellness centre
Massage
Pool with view

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl R A Kartini No 18, Lebak Bulus, Jakarta, Indonesia, 12440

Map view

Jl R A Kartini No 18, Lebak Bulus, Jakarta, Indonesia, 12440

City landmarks

Zoo

Ragunan Zoo

3.1 mi

Landmark

Istiqlal Mosque

1.7 mi

Landmark

Situ Gintung Tourism Park

1.8 mi

Shopping Area

Carrefour Lebak Bulus

3400 ft

Shopping Area

South Quarter Dome

4200 ft

Landmark

Institut Perguruan Tinggi Ilmu Qur'an

3000 ft

Landmark

Ciiii.shll

3300 ft

Museum

Basoeki Abdullah Museum

2.3 mi

Shopping Area

Point Square

5300 ft

Museum

Kite Museum of Indonesia

1.3 mi

Museum

Museum Reksa Artha

1.1 mi

Landmark

Museum Basuki Abdoellah

5000 ft

Landmark

UMJ Fakultas Agama Islam

5100 ft

Landmark

Pondok Indah Grand Mosque

2.1 mi

Landmark

ci1.noooo

1.0 mi

Amusement Park

Pondok Indah Water Park

1.7 mi

Landmark

Mn. Crooo

1.1 mi

Landmark

Danau Situ Gintung

1.4 mi

Mosque

Masjid Nurul Muhajirin

1.1 mi

Landmark

Alam Mayang

1.3 mi

Landmark

Masjid Jami' Fie Sabilillah

1.1 mi

Landmark

Situ Gintung Tarumanegara

1.4 mi

Market

Pasar Mede

1.2 mi

Museum

MOJA Museum

1.4 mi

Landmark

mn.nooooo

1.2 mi

Mosque

Masjid An Nur

1.2 mi

Landmark

Rumah Si Doel Anak Sekolahan

1.9 mi

Landmark

Pondok Indah Golf Course

3.7 mi

Nearby

Poins Square

1000 ft

mn2

1000 ft

Restaurants

Graffiti Restaurant

300 ft

Jl. R.A Kartini no.18

HokBen Poins Square

2700 ft

Jl. RA Kartini no. 1 Poins Square Upper Ground No. 31 - 32

Cuppa Coffee

2700 ft

Jl. RA Kartini No. 1

Midori

3.4 mi

Jl. Metro Pondok Indah Plaza 2 Blok B3 No. 17

Resto Ngalam

3.5 mi

Jln. Metro Pondok Indah Pondok Indah Plaza 2

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.2

Location

8.0

Service

6.8

Dining

7.2

Charlie

United States, March 2025

6.4/10

I had a mixed experience during my 5-night stay at Mercure Jakarta Simatupang. While the room was spacious and clean, and the breakfast options improved significantly since my last visit, I faced some frustrations like slow room service. The staff was friendly and professional, which brightened my stay, but there are definitely areas that need improvement, especially in service timing. 😕

Rooms

8.0

My room was spacious and clean, with big windows that offered a nice view. It was equipped with a fridge, safe deposit box, and coffee maker. However, I noticed some dust on items like the hair dryer and iron.

Service

6.0

The staff were friendly and helpful, but I experienced long wait times for my room key and food delivery, which took over an hour. It left a bit to be desired in terms of efficiency.

Location

8.0

The hotel's location was ideal for business, being close to my company's office at South Quarter. It's also easy to access shopping malls and the airport, which was a plus.

Dining

7.0

Breakfast had improved significantly with a nice variety of local dishes. However, the slow service during breakfast made the experience less enjoyable than it could have been.

Facilities

6.0

The facilities could be better, particularly the gym and swimming pool, which felt cramped and in need of upgrades. Room service options were also not very timely.

Moses

United States, February 2025

5.0/10

My stay at Mercure Jakarta Simatupang was quite enjoyable, with friendly staff and a good breakfast spread. However, the cleanliness in the room could use improvement, and there were minor issues with the facilities. Overall, it was a comfortable experience, and I would consider returning. 😊

Rooms

7.0

I stayed in a Standard King Room, which was spacious and had a comfortable bed. However, I noticed some dust on certain items like the hair dryer and the TV remote needed attention. The shower also had water splash issues, which were a bit inconvenient.

Service

9.0

The staff was incredibly friendly and attentive. I appreciated their effort to help with any issues, including offering to make me coffee when the machine wasn't working well. Their hospitality truly stood out.

Location

7.0

The hotel is conveniently located near the South Quarter, which made commuting to my office easy. However, I wouldn't choose this location if I were wanting to explore more of Jakarta, as it feels a bit distant from central attractions.

Dining

8.0

I enjoyed the breakfast buffet, with a nice variety of hot and cold items, including traditional Indonesian drinks. Still, there could be enhancements to the lunch and dinner options, which felt more basic than special.

Facilities

7.0

The facilities were decent, though the gym and pool could use some upgrades. I had to use room service for dinner since there weren't many dining options nearby.

Lauren

United States, January 2025

7.0/10

My stay at Mercure Jakarta Simatupang had its ups and downs. The room was spacious and comfortable, which was great, but I encountered significant delays with room service and dining. The friendliness of the staff was a highlight, yet the overall service level fell short of expectations, especially during busy times.

Rooms

7.0

The Standard King Room was clean and spacious, perfect for my needs.

Service

5.0

While the staff were friendly and helpful, I experienced slow service, particularly with room service and dining, which was disappointing.

Location

8.0

The location is great, close to many attractions and easily accessible from the toll road and MRT station.

Dining

5.0

The breakfast options were nice, but I faced long waits and issues with dining service that detracted from the experience.

Facilities

6.0

The hotel has decent facilities, though the gym and pool could be improved.

Mark

United States, December 2024

6.6/10

I had a pleasant stay at Mercure Jakarta Simatupang, especially considering the attentive service from the staff. The location was quite convenient for exploring South Jakarta, though I did find the room slightly cramped. Overall, my experience was relatively satisfying with some minor issues worth noting.

Rooms

8.0

My room was modern and clean, with comfortable furnishings. However, I felt it was on the small side, impacting my overall comfort.

Service

8.0

The staff were welcoming and incredibly helpful, attending to my needs promptly. I did encounter some delays during check-in, which was a bit frustrating.

Location

9.0

The hotel's location is ideal, close to many malls and attractions in South Jakarta. It was a hustle-free area, making it convenient for exploration.

Dining

9.0

I enjoyed the dining options available, particularly the breakfast buffet which had a good variety. The food quality was commendable, making for a great start to my day.

Facilities

7.0

Facilities like room service and the rooftop bar added to the overall experience. Though, I found a few amenities were missing, like a 'do not disturb' sign.

James

United States, October 2024

6.8/10

My stay at Mercure Jakarta Simatupang had its ups and downs. The room was bright and modern, and I appreciated the cleanliness for the most part, but a few issues with noise and service really impacted my experience. While the shower was great, I faced some frustrating moments with the front desk and inconsistent amenities.

Rooms

6.0

The room was modern and bright, but I had some cleanliness concerns with dusty items. Plus, I dealt with noise disturbances from renovations during my stay.

Service

6.0

Service was hit or miss. While some staff were friendly and accommodating, I experienced inefficiency at the front desk and challenges with my laundry charges that were frustrating.

Location

8.0

The location is pretty strategic, especially if you're doing business in South Jakarta. It's close to public transport and happening spots in the area.

Dining

7.0

Dining options were decent with a nice breakfast buffet. They had a good spread and improved offerings since my last stay, although it wasn't overly luxurious.

Facilities

6.0

Facilities like the gym and pool were quite small, which was a letdown. Room service was decent but had its quirks like missing amenities in the mini bar.

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Mercure Jakarta Simatupang, Jakarta

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Business Facilities

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Location

Reviews and Ratings